Support

Open a case.

One form. The more precise the time and the branch, the faster this closes.

WHEN WE ANSWER

A branch is downWithin 1 hour

Outside working hours, WhatsApp.

Working, but wrongSame working day

A result you can point at, with the order or station on it.

QuestionNext working day

Often already answered in the help centre.

WHAT TO INCLUDE

The branch and the station, lane or POS.

The date and the time, to the minute if you have it.

The order number, when it is about a claim.

A screenshot of what you saw, or a short screen recording.

A BRANCH IS DOWN NOW

Do not wait for the form. Message us and we will open the case for you.